Terms and Conditions

Effective Date: 2-Mar-2026

Welcome to Veena Rugs. These Terms & Conditions govern your use of our website https://www.veenarugs.com/ and our wholesale services. By accessing or using our website, you agree to comply with and be bound by these terms.

If you do not agree with these Terms, please do not use our website.


1. Wholesale Business Model

Veena Rugs operates exclusively as a wholesale supplier. Products and pricing are available only to approved trade and business customers. We do not sell directly to retail consumers.


2. Trade Account Registration & Approval

  • Access to pricing and purchasing requires an approved Trade Account.

  • Applicants must provide accurate and complete business information.

  • Veena Rugs reserves the right to approve or reject any trade account application at its sole discretion.

  • Providing false or misleading information may result in account suspension or termination.


3. Pricing & Payment

  • All prices displayed after login are wholesale prices and may change without prior notice.

  • Orders are subject to product availability.

  • Payment terms will be communicated at the time of order confirmation.

  • Orders will not be processed until payment terms are satisfied.


4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • Veena Rugs reserves the right to cancel or limit quantities of any order.

  • Minimum order quantities may apply depending on the collection or design.


5. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to availability or carrier delays.

  • Risk of loss transfers to the buyer once goods are shipped.

  • Customers are responsible for providing accurate shipping information.


6. Returns & Claims

  • Any damage or discrepancy must be reported within a specified time after delivery.

  • Returns are subject to approval and must comply with our return policy.

  • Custom or special orders may not be eligible for return.


7. Intellectual Property

All content on this website, including images, product descriptions, logos, and branding, is the property of Veena Rugs and may not be copied, reproduced, or distributed without written permission.


8. Limitation of Liability

Veena Rugs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the purchased products.


9. Account Termination

We reserve the right to suspend or terminate any trade account that violates these Terms & Conditions or engages in unauthorized use of our services.


10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States.


11. Contact Information

Veena Rugs Import
10333 Harry Hines Blvd,
Dallas, TX - 75220
United States

Phone: +1-469-922-7198
Email: info@veenarugs.com
Website: https://www.veenarugs.com/